Return and Refund Policy
How do I return an item?
We do not accept returns currently. Please review your order carefully before finalizing your purchase.
What if my item arrives damaged or incorrect?
If you receive a damaged or incorrect item, please contact our support team within 48 hours of delivery. Provide your order number, product SKU, and photos of the issue. We will assist you in resolving the situation.Â
Do you offer refunds?
Refunds are issued only for orders that arrive damaged, defective, or incorrect. Approved refunds will be processed within 5-7 business days to the original payment method.Â
Are shipping fees refundable?
Shipping fees are non-refundable, except when an item is received damaged or incorrect.Â
What items are eligible for a refund?
Only items that arrive damaged, defective, or incorrect are eligible for a refund. Please ensure that the item is reported within the specified time frame for the best resolution.Â
What is the process for getting a refund?
Contact our support team within 48 hours of receiving a damaged or incorrect item.Â
Provide your order number, product SKU, and photos.Â
If approved, your refund will be processed within 5-7 business days.
How will my refund be processed?
Approved refunds will be issued back to the original payment method used at checkout. You will receive a notification once your refund has been processed.Â
Refund or Exchange Processing
Refunds or exchanges will be initiated within 1–2 business days after the condition evaluation is complete.